Example 2: You have a bet on 3 selections: X (odds= 2), Z (odds= 1.2), Y.Settlement: The bet was settled as void.Īny bets with winning selections that you might have were treated as winners for the respective selections.Example 1: You have a bet on X selection, which is open and hasn't been settled before 13th Oct.Therefore, we have to take measures to ensure that all open bets were settled and all of our affected customers would receive their corresponding refunds.Ī: Any bets that you might have, which were open due to events taking place after 13th October, have been voided on the 13th October. We'll contact you for your verification documents, as may be required.Ī: Following the closure of our services in Netherlands, we're unable to continue operating in that market. Can I withdraw the money?Ī: Our normal processes for the verification of our players shall also apply in this case. Q: I have balance, but I haven’t verified my account yet. Should we require you to send us verification documents, you'll be contacted accordingly. Q: I've just made a withdrawal, will it be processed? Do I have to send documents?Ī: Withdrawals shall be processed normally. You'll still be able to access your account after Friday, 1st October 2021 until Friday, 29th of October 2021, but ONLY to withdraw your funds.Īfter October 29th, should you have remaining balance, you can contact our Customer Support to check your account for further details and request a manual withdraw. Q: What will happen to my balance? / How can I withdraw my balance? Will I be able to access my account from another location (non-restricted country)?.When will be the last time when I can access my account?.Will you allow playing in Netherlands again?.What will happen with documents I've sent you? Will you delete or keep these?.I have balance, but I haven’t verified my account yet.

I've just made a withdrawal, will it be processed? Do I have to send documents?.

What will happen to my balance? / How can I withdraw my balance?.

Our customers that have accounts won’t be able to deposit or play in the website from the 1st of October - however they'll still be able to withdrawal the outstanding balance until the 29th of October 2021. From the 29th of October, we'll be ceasing our operations in the Netherlands.įor legal reasons, if you reside in another country, when travelling to Netherlands, you may be unable to access your account.

William hill account closure